Billing and Refund Policy

These policies explain the current rules and expectations for using WorkRadar Canada services.

These pages do not provide legal advice or promise that they address every legal requirement that may apply to a particular user or business.

This policy applies to employer company subscriptions, Free publication events, active-job capacity, historical order records, payment history, Stripe-hosted invoices or receipts, and related billing support requests.

Candidate-side use is currently free.

Employers are the paying side of WorkRadar. Current company subscriptions are Growth (CAD $79/month, up to 10 active jobs), Unlimited (CAD $149/month), and Unlimited Annual (CAD $1,499/year). Unlimited plans have no numeric active-job cap, but remain subject to verification, moderation, platform rules, and fair use.

The current Employer Plans page and the Stripe-hosted checkout control the specific plan, price, billing period, automatic-renewal disclosure, and available publishing capacity. Historical one-time records remain available only as history and are not current offers.

Growth permits up to 10 active jobs for a verified company. Closing a Growth job can free active capacity; reactivation remains subject to the current capacity. Unlimited plans have no numeric active-job cap.

Verified companies may use exactly three Free job publication events per calendar month. Unused publications do not roll over, and deleting or deactivating a posting does not restore a publication. Free jobs stop being public at month-end and cannot be reactivated as a shortcut in the next month; a new job publication is required.

The Free allowance has no cash value, is not refundable, is not transferable, and may be removed or denied for abuse, fake employer identity, misleading postings, or policy violations.

Employer paid checkout may use Stripe-hosted payment. WorkRadar should not collect full card numbers in ordinary application forms.

Paid entitlement should activate only after trusted server-side payment confirmation. Failed, incomplete, disputed, or unconfirmed payments should not create paid posting access.

Monthly subscriptions renew automatically each month until cancelled. Annual subscriptions renew automatically each year until cancelled. Cancellation takes effect at the end of the current paid period.

A payment failure opens a five-day recovery period while current paid jobs remain active. If recovery does not complete, company-scoped paid jobs are paused, not deleted. Recovery after that pause does not automatically reactivate jobs.

Refunds are reviewed case by case. WorkRadar does not promise automatic refunds.

Refunds may be denied for published or used slots, abuse, policy violations, fake employer identity, misleading postings, or misuse of candidate data.

Goodwill review may be considered for duplicate payment, clear technical failure, accidental purchase before slot use, or WorkRadar-approved goodwill support.

Employers may stop using or close active jobs at any time, subject to plan and lifecycle rules. Closing a post does not automatically delete billing records, payment records, audit logs, support records, or records needed for dispute handling.

If an employer disputes a charge, WorkRadar may restrict related entitlements while reviewing order, payment, job post, and audit records.

Purchasing an employer plan does not guarantee applicants, candidate quality, interviews, hires, search ranking, job views, or business outcomes.

Billing, payment, receipt, refund, cancellation, employer plan payment, or payment history questions can be sent to billing@workradarcanada.com.