WorkRadar Canada Support
Find practical help for the WorkRadar Canada website and iOS app. The current iOS release stores Work Passport information, saved jobs, and generated documents on the device and does not yet provide account synchronization.
Candidate support
For help searching Canadian jobs, reviewing job details, using filters, saving opportunities, or understanding source information, contact support@workradarcanada.com.
External job listings can change, expire, or close. Confirm current vacancy details on the original employer or source page before applying.
iOS app support
The current iOS app provides Find Job and Work Passport. Work Passport information and saved jobs are stored locally on the device. Account synchronization is not available in the current iOS release.
When reporting a technical problem, include the device model, iOS version, the screen where the issue occurred, and a screenshot when it is safe to share one. Do not email passwords or full payment-card details.
Work Passport help
Add only information that is accurate and belongs to you. You can edit or clear your local Work Passport from the app. Clearing the profile does not automatically remove separately generated or uploaded files.
Saved jobs help
Saved jobs in the current iOS release are stored on the device. They are not synchronized to another device or to a web account. A listing may still become unavailable after it has been saved.
Resume and cover-letter help
Resume and cover-letter tools use information supplied by the candidate and details from the selected vacancy. Review every document before using or sending it. WorkRadar does not guarantee that a generated document is complete, error-free, or accepted by an employer.
External job application links
WorkRadar may open an employer or original source website after your confirmation. Opening an external application link does not mean that WorkRadar submitted an application. Follow the instructions on the external site and verify the recipient before sending documents.
Employer and billing support
For employer posting plans, receipts, paid entitlements, billing, or refund questions, contact billing@workradarcanada.com. Do not send full card numbers by email.
Privacy questions
Read the WorkRadar Canada Privacy Policy for details about website and iOS data handling. Privacy questions can be sent to support@workradarcanada.com.
Technical problems
If live jobs do not load, check the internet connection and try Refresh Jobs. If a source link is unavailable, the original listing may have changed or closed. Send repeatable technical issues to support with the steps that produced the problem.
Important limits
WorkRadar does not guarantee employment, interviews, salary, immigration, visa, LMIA, permanent residence, or hiring outcomes. It is a job-search and candidate-tool platform, not an employer, immigration representative, or government service.